Refund and Returns Policy

Made to order. Every item is printed specifically for you, so we don’t accept returns or exchanges for buyer’s remorse, incorrect size, or change of mind. However, if your order arrives damaged, defective, or with a manufacturing error, we’ll make it right with a free reprint or a refund. Claims must be submitted within 30 days of delivery with photo evidence. Printify+1

If there’s a problem with your order

Email us at thenaughtypicklehelp@gmail.com with:

  • Your order number

  • Photos that clearly show the issue (item and packaging, if damaged)

  • A short description, plus whether you prefer a reprint or a refund

There is no need to return a damaged or defective item. Printify

What’s covered

We will reprint or refund when:

  • The product is damaged or has a manufacturing/print defect

  • The wrong item was received

  • The package was damaged or lost in transit (see timing below) Printify

What isn’t covered

  • Buyer’s remorse, wrong size/fit, or color expectations

  • Orders lost due to an invalid/insufficient address provided at checkout (see “Address issues” below) Printify

Timing for claims

  • Product issues: report within 30 days of delivery

  • Undelivered/lost packages: if a domestic (US/EU) order hasn’t arrived in 30 days (international in 45 days), contact us within 1 week after that window to be eligible for a solution. Printify

Address issues

If an order is returned to sender or lost because an invalid or incomplete address was entered, we can either:

  • Reship after you confirm a correct address (new shipping charges apply), or

  • Refund the product cost only (shipping is non-refundable). Printify

Refunds

When approved, refunds are issued to your original payment method. Processing times vary by bank or card issuer. (If we reprint, we’ll confirm the new tracking once it ships.) Printify

Don’t send items back

Please do not ship any items back to us, Printify, or the manufacturer unless we explicitly ask you to. Unapproved returns will not be processed. Printify

Need help?

Questions or an issue to report? Email thenaughtypicklehelp@gmail.com with your order number and photos, and we’ll take care of you.